Privacy Policy

Last updated: May 2025

Suvora Parfum (“we”, “us”, “our”) is committed to protecting your personal information in accordance with UK GDPR and the Data Protection Act 2018. This policy explains how we collect, use, and safeguard your data when you visit suvora.co.uk.

Information We Collect

Name, email address, phone number, and delivery address
Payment information (processed securely via Shopify Payments — we do not store card details)
Order history and browsing behaviour on our website
Communications you send to us

How We Use Your Information

To process and fulfil your orders
To send order confirmations and shipping updates
To respond to your enquiries
To send marketing communications (only with your consent)
To improve our website and services
To comply with our legal obligations

Legal Basis for Processing

Contract performance — to fulfil your orders
Legitimate interests — to improve our services and prevent fraud
Consent — for marketing communications
Legal obligation — to comply with applicable laws

Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties solely to deliver our services:

Shopify (our e-commerce platform)
Courier and delivery partners
Payment processors

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing
Data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk